Terms of Purchase
Welcome to Younglea! These Terms of Purchase govern your order placement, payment, delivery, returns, and related transactions on our website. By placing an order with Younglea, you agree to comply with these terms. Please read them carefully before making a purchase.
1. Order Placement and Confirmation
- When you place an order through our website, you are making an offer to purchase the selected products under these terms.
- We reserve the right to accept or decline your order at our discretion, for reasons including but not limited to product availability, pricing errors, or suspected fraud.
- Upon acceptance, we will send a confirmation email to the address provided, detailing your order number, items purchased, total amount, and shipping information. This email constitutes our acceptance of your order.
2. Payment
- All payments are processed in USD (United States Dollars).
- We accept major credit cards (Visa, Mastercard, American Express, Discover) and other secure payment methods as indicated on our website.
- By providing payment details, you warrant that you are authorized to use the payment method and that the information provided is accurate.
- Payment is charged at the time of order placement. If your payment is declined, your order will not be processed.
3. Shipping and Delivery
- Order Processing: Orders are typically processed within 1 business day of placement.
- Shipping Timeline: We aim to ship all orders the day after they are placed. Once shipped, delivery is estimated to take 5 days, regardless of the destination (domestic or international).
- Tracking: A tracking number will be provided via email once your order ships, allowing you to monitor its progress.
- Global Free Shipping: We offer free standard shipping on all orders worldwide. No additional shipping fees apply.
- Delivery Issues: Younglea is not responsible for delays caused by customs procedures, natural disasters, or other unforeseen circumstances beyond our control. If your order does not arrive within the estimated timeframe, please contact us at [email protected] for assistance.
4. Returns and Refunds
- Return Period: You may return unused, unworn, and undamaged products (with original tags and packaging) within 60 days of delivery for a full refund.
- Return Process: To initiate a return, please contact our customer service team at [email protected] with your order number and reason for return. We will provide instructions for returning the item(s).
- Refund Processing: Once we receive and inspect the returned item(s) (typically within 3–5 business days of receipt), we will process your refund. Refunds are issued to the original payment method and may take 5–10 business days to appear in your account, depending on your bank or card issuer.
- Exceptions: Customized items, final sale products, and items damaged due to improper use are not eligible for return or refund.
5. Product Availability and Pricing
- Product availability is subject to change without notice. In the event a product is out of stock after your order is placed, we will notify you via email and either offer a substitute (with your approval) or issue a full refund.
- All prices listed on our website are in USD and include applicable taxes (where required by law). We reserve the right to adjust prices at any time, but such changes will not affect orders already confirmed.
6. Limitation of Liability
- Younglea shall not be liable for any indirect, incidental, or consequential damages arising from your use of our products or services, including but not limited to delays in delivery, product defects, or errors in order processing, except as required by applicable law.
- Our total liability for any claim related to your order shall not exceed the total amount paid for the affected products.
7. Changes to These Terms
We may update these Terms of Purchase from time to time. Any changes will be posted on this page with a revised “last updated” date. Your continued use of our website or placement of orders after such changes constitutes acceptance of the updated terms.
8. Contact Us
If you have questions or concerns about these Terms of Purchase, please contact our customer service team at: